Terms & Conditions

1. Introduction

These Terms & Conditions govern your use of the BTHL website and participation in any leadership sessions, programs, or services provided by BTHL. By accessing this website or engaging with our services, you agree to be bound by these Terms.

2. Services

BTHL provides professional leadership development services, including one to one sessions, small cohort programs, and online experiences. All services are delivered with a focus on confidentiality, respect, and professional integrity.

BTHL reserves the right to modify, suspend, or discontinue any service at its discretion, while honoring existing commitments where reasonably possible.

3. Eligibility

By using this website or enrolling in BTHL services, you confirm that you are at least 18 years old and legally capable of entering into a binding agreement.

4. Bookings and Payments

All bookings are subject to availability and confirmation.

Prices are clearly communicated prior to purchase and are payable in full unless otherwise agreed in writing.

Payments for services are governed by our Returns & Refunds Policy.

5. Cancellations and Rescheduling

Cancellation and rescheduling requests must be made in accordance with the applicable policy communicated at the time of booking.

BTHL reserves the right to reschedule sessions where necessary due to unforeseen circumstances. In such cases, reasonable alternatives will be offered.

6. Confidentiality

All sessions and communications are treated as strictly confidential.

Participants agree not to disclose sensitive information shared by other participants during cohort sessions.

BTHL may only disclose information where required by law or where there is a risk of serious harm.

7. Intellectual Property

All content, materials, frameworks, and methodologies provided by BTHL are the intellectual property of BTHL unless otherwise stated.

Materials may not be copied, distributed, recorded, or reused for commercial purposes without prior written consent.

8. Limitation of Liability

BTHL provides leadership development services, not medical, psychological, or legal advice.

To the maximum extent permitted by law, BTHL shall not be liable for any indirect, incidental, or consequential losses arising from participation in its services or use of this website.

9. User Responsibilities

You agree to use the website and services in a lawful, respectful, and ethical manner.

Any misuse, disruption, or breach of these Terms may result in termination of access without refund.

10. Third Party Links

This website may contain links to third party websites. BTHL is not responsible for the content, services, or privacy practices of those sites.

11. Data Protection

Personal data is processed in accordance with our Privacy Policy. By using our services, you acknowledge and agree to such processing.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with applicable laws. Any disputes shall be subject to the exclusive jurisdiction of the competent courts.

13. Changes to These Terms

BTHL reserves the right to update these Terms & Conditions at any time. Changes will be effective upon publication on this page.

14. Contact

If you have questions regarding these Terms & Conditions, please contact us at:

Email: michel.eganya@bthl.site

These Terms & Conditions are intended to ensure clarity, fairness, and mutual respect between BTHL and its participants.